Design Thinking

Learn to truly understand customer needs and create solutions that customers love.

Course Summary

With Design Thinking you will develop a deep understanding of customer needs and find creative solutions as a team. In this training, you will experience Design Thinking including a range of complimentary practices and tools to build solutions your customers will love.

Why you should come to this training

This training is for you if you want to

  • Develop a deep understanding of the needs of your customers
  • Develop customer-oriented solutions your customer will love
  • Identify new business opportunities
  • Increase the motivation of and cooperation within your teams

By the end of this course

After this training you can apply Design Thinking to

  • Gain a deep understanding of the needs of your customers
  • Develop creative, customer-oriented solutions
  • Optimize the value of your solutions through iterations
  • Create innovative products and services

Course Topics

  • Introduction to Design Thinking
  • Design Thinking Mindset & Principles
  • Design Thinking stages: Empathize, Define, Ideate, Prototype, Test
  • Complimentary practices for all five stages helping you to conduct research, frame problems, generate ideas, build and test prototypes, and learn from feedback

Why us?

  • We have trained hundreds of people in using participatory creative problem solving to building digital and physical solutions
  • We keep the size of our classes small, no more than 16 people   
  • You get free access to our digital library with all your training materials, free e-books, helpful tools and resources    
  • You get free access to our Slack community where other Design Thinking practitioners and your trainer will help you with day-to-day questions 
Request quote!


You will receive a certificate of completion from Amazing Outcomes.  


We use “Training from the back of the room” and “Liberating Structures” to deliver a highly interactive learning experience where you are able to experience practical hands-on training in an easy to understand, engaging and exciting way.

Request quote!