Professional Scrum Facilitation Skills™ (PSFS)

Learn how to become a better facilitator and improve interactions with your Scrum Teams, stakeholders and customers.


This one-day facilitation training is for Scrum Masters, Product Owners, Developers, agile coaches, consultants and managers who like to improve their facilitation skills and make the interactions of Scrum Teams, stakeholders and customers more effective.

In this skills-building course, you will use several facilitation techniques to address typical scenarios that most Scrum Teams encounter. You will leave the course with concrete facilitation techniques in your agile toolbox and your own facilitation plan to improve your next Scrum Event or team decision.

This course includes

  • 1 day of training (live)
  • Original PSFS reference guide (English)
  • all training materials
  • PSFS exam + free retry
  • 4 x 1-hour online coaching after the training (worth 300 euro)
  • Our “come back for free” training repetition guarantee
  • 7 PMI PDUs

Why you should come

This professional facilitation training is for:

  • Scrum Masters, Product Owners and Developers who like to make Scrum more effective and enjoyable.
  • Agile Coaches and consultants who like to improve their facilitation skills and add facilitation techniques to their agile toolbox.
  • Managers who like to improve their interactions with Scrum Teams.

We do not recommend taking this course if you have little Scrum knowledge and experience. If you are not sure, we will be happy to consult with you.

What you will learn

By the end of this training you will be able to

  • Apply concrete facilitation techniques to typical scenarios that most Scrum Teams encounter.
  • Use facilitation principles that experienced facilitators rely on when interactions and decisions are difficult.
  • Combine facilitation techniques with the Scrum Values to enhance healthy interactions and collaboration in your Scrum Teams.
  • Help your Scrum Teams make strong decisions as a team while overcoming the challenges of group dynamics that influence decision-making.

Course Topics

  • Facilitation Principles & Scrum
  • Applying Facilitation Skills & Techniques
  • Navigating the Groan Zone
  • Improving Facilitation Skills

Public Courses

We haven't scheduled any public events.
Are you looking for private training? Contact us!

Why us?

  • Approved by

    Your Scrum Trainer Johannes Geske was assessed and approved by, the home of Scrum.
  • Scrum Experience Since 2005

    Your Scrum trainer Johannes Geske has been practicing, teaching and coaching Scrum since 2005.
  • Happy Participants

    Participants rate our PSM training with an average Trustpilot rating of 5 out of 5.
  • No Lecturing!

    We create an engaging and fun learning experience through exercises, discussions and reflections.
  • Online Coaching

    We help you get started. Take advantage of 4 x 1-hour of online coaching after this course at no additional cost.
  • Come Back for Free!

    If you feel you couldn’t get enough out of this course, come back again within three months. At no additional cost.

More information

How to get the most out of the PSFS course

You need to have Scrum knowledge and experience in order to reach the learning objectives of this course. If you have little Scrum knowledge or experience, please visit a Scrum foundations class first.

PSFS exam and PSFS certificate

After completing this Professional Scrum Facilitation Skills™(PSFS) course, you can attempt the PSFS assessment. Participants who take this internationally recognized assessment within 14 days of this training, and who do not achieve the passing grade of 85%, will have the opportunity to retake the assessment for free.

Professional Development Units (PDU)

If you hold an active certification by the Project Management Institute (PMI), you can claim 7 professional development units (PDUs) after attending this PSFS course.

Training Repetition Guarantee

If you feel you couldn’t get enough out of this PSFS course, you can come back and join one of our next PSFS courses within three months at no additional cost. If you want to retake the PSFS exam after repeating our course and you have already taken your attempts, you only pay the costs of another PSFS exam. This repetition guarantee applies to our public courses only.

Training Methodology

We are fans of “Training from the back of the room” (TBR) and “Liberating Structures”. These approaches to teaching and facilitation help us deliver a highly interactive learning experience where the participants are able to experience the subject matter through practical hands-on training in an easy to understand, engaging and exciting way.

PSFS as an online course (live)

If we run this PSFS course in a virtual setting (live virtual class), we will create an immersive virtual learning experience by using HD video conferencing, online break-out rooms, collaborative digital whiteboards and special facilitation techniques. For more information, please have a look at our list of frequently asked questions about virtual training.

Special needs

Please reach out to us if you have special needs or require support to participate in this PSFS course. We aim to make this PSFS course accessible and enjoyable for everyone.

Questions about this PSFS course?

Please don't hesitate to contact us if you have a question about this PSFS course or would like to talk with us personally.